Tide Bank: Review

Read our detailed review of Tide for business banking

Ian McKenzie

Review by Ian McKenzie 

Head of Fintech Research

Contact author

Published: 20.12.22  

Updated: 26.02.24

Published: 20.12.22

Updated: 26.02.24

General Information: Tide

Tide is a mobile-first fintech neobank offering bank accounts for freelancers and SMEs registered in the UK. Since its launch in 2015, it has been making waves as an innovative alternative to high street bank by making money admin easier for small business owners. Tide was one of the first digital banks to focus on businesses only, offering a wide range of features such as accounting integrations, invoicing and much more.

In this review, our team of experts aims to deliver an unbiased in-depth assessment of Tide bank, listing various pros & cons the bank has, provide you with complete pricing information in our plan comparison table and suggest the best alternatives available. Interested? Read our Tide bank review below.

Tide logo

Tide: Key Facts

Founded2015
HeadquartersLondon, UK
Customers350'000+
Websitetide.co
Personal Banking
Business Banking Free plan available
Sign-up Bonus
Web Client

In numerous press releases, Tide founders mentioned that the most important feature of their bank accounts is providing companies that use it complete security that exceeds one offered by traditional "brick-and-mortar" banks. For example, by partnering with UK’s newest clearing bank ClearBank, Tide offers their customers true safety of a fully-licensed bank with deposits protected by FSCS for up to £85,000 per account.

What more is there to this challenger bank? Our Tide bank review attempts to cover it all. Our aim is to provide you with sufficient information for you to make an important decision yourself: does the offering of this London-based fintech suit your specific business banking needs?

If you're new to our website, we suggest you also check out our selection of French neobank experiencing hyper-growth we previously reviewedfeatured articles and informative content that will save you money and time, starting with our "Complete Guide to Banking in the UK".

Tide: Availability per country

Legal business entities registered in the following countries can sign up for a Tide bank account for businesses:

🇬🇧

UK

Tide bank card and mobile app design by Tim Young.

Credit: Tim Young

Tide: Plans Available for Business Banking

From Free to Cashback, Tide offers a grand total of three different plans, catering to businesses of various sizes and types. These Tide subscriptions aim at different audiences, ranging from sole proprietorships and freelancers looking for a bank account, all the way to enterprises with thousands of employees. You'll find our Tide bank plan comparison table below, listing the differences between subscriptions and providing you with an overview of costs involved.

Worried about banking at an online-only mobile-first neobank? Read ourguide to a recently booming mobile-first banking industry and take a look at ourcurated list of the best business bank accounts available to companies in the UK and all over the EU.

Tide Free

No monthly cost

The "Tide Free" plan is the entry-level account offered by the neobank. This subscription comes with a free bank card, account "read-only" access for team members, as well as other business features including accounting software integrations.

All the essential banking features for your company's day-to-day operations are available in this plan, meeting the needs of many freelancers or small businesses that are just starting out. The beauty of this option is that you can test the waters for free, then upgrade once your business scales up.

Tide Plus

£ 9.99 per month

The "Plus" plan builds on the core set of Tide's business account benefits available at no monthly cost. In addition to everything included in the "Free" plan, "Plus" users get a free monthly quota on transfers, a free employee expense card, priority in-app support and much more. It must be mentioned that even Tide representatives previously claimed this is the plan that's the best option for the majority of businesses.

Our review team agrees on one thing: "Plus" lacks the limitations that understandably hamstring the fee-free account, and comes at a reasonable cost, while "Cashback" might just be an overkill for most enterprises. Consider this option the default - and it delivers a great cost-to-benefit ratio!

Bank Accounts for Businesses

Time is money if you're a business owner, franchisee or a freelancer. Discover modern mobile-first bank accounts for companies of any scale and explore unique features and products built for digital-native business owners.

Business banking on mobile.

Tide Cashback

£ 49.99 per month

"Cashback" is the top-tier premium business banking product in Tide's portfolio. As the name implies, you can take advantage of getting a 0.5% cashback on all payments made using your Tide business card. In addition to this, you get unrestricted access to an account management team to assist you should the need arise.

This plans suits enterprise-scale businesses with high turnover and frequent card transactions. Beyond this, it also expands on a set of limits and thresholds of the lower-tier accounts.

Business banking products offered by Tide vary quite significantly both in the range of features available, business entity types they aim for, and, of course, in pricing. Let's dive deeper by taking a look at a side-by-side comparison of Tide bank accounts offered to businesses below.

Tide: Plan Comparison Table (Business)

Tide logo
Tide business banking plan comparison table and fee overview.
Feature Free Plus Cashback
Price, per month £ 0.00 £ 9.99 £ 49.99
CommitmentCancel monthlyCancel monthly
Website tide.co
Accounts
IBANsGB, DE, DKGB, DE, DKGB, DE, DK
Sub-accounts included444
Shared Access
Employee Accounts ✔️✔️✔️
Mobile Payments
Apple Pay✔️✔️✔️
Google Pay
Samsung Pay
Other methods---
Cards
Cards available Mastercard Mastercard Mastercard
Cards included 1 2 4
Maestro/VPay
Debit cards✔️
Credit cards
Virtual cards✔️✔️✔️
Extra card fee £ 5.00 p/m - £ 5.00 p/m
Replacement fee---
Free replacements---
Metal card
Wooden cards
Payment Methods
iDeal
SOFORT
Bancontact
Various Fees
SWIFT (receive) £ 0.20 £ 0.20 £ 0.20
Foreign exchange fee - - -
Currency fee-free limit - - -
ATM Withdrawals
Daily limit £ 500 £ 500 £ 500
Free withdrawals, per month - - -
After that, per withdrawal £ 1.00 £ 1.00 £ 1.00
Withdrawal fee abroad £ 1.00 £ 1.00 £ 1.00
Interest Rate
Current accounts 0.0% 0.0% 0.0%
Savings accounts 0.0% 0.0% 0.0%
Transaction & Deposit Limits
Deposit limit £ 100,000 £ 1,000,000 £ 1,000,000
Deposit Protection Up to £85'000
Monthly spend limit---
Other financial products
Overdraft
Investments in-app
Crypto trading
Cheques
Cashback 0.5% cashback with your Tide card
Insurance
Lounge access
Transaction categorization ✔️ ✔️ ✔️
Purchase protection
Round-up savings
Cash Flow Control ✔️ ✔️ ✔️
Deals & Discounts ✔️ ✔️
Other benefits Accounting integrations Priority and phone support Dedicated account managers
Learn more
Go to tide.co
Tide bank cards look great, yet lack the variety you'd choose from.

Unique Benefits of Tide

Accounting Integrations

Tide makes it very easy to integrate your bank account with a wide range of popular bookkeeping software. You can forget endless Excel sheets and clunky transaction history logs - all you need to do is to directly connect your Tide bank account to Xero, QuickBooks, Sage, KashFlow, FreeAgent and Reckon.

These are set up in a "plug-and-play" fashion and you'd be surprised by how easy it is. This is great - although maybe a bit less impressive than some dedicated tools for cash flow management and managerial reporting deliver.

Employee expense cards

With Tide, you can order up to 50 employee expense cards for your team members and stay in complete control of your company's cash flow and expenses. Combined with an ability to create dedicated sub-accounts for specific purposes, managing expenses becomes a breeze and you'll never miss irregularities or encounter unauthorized overspending again.

Tide Read Access

Tide allows customers to provide a unique "read-only" access for your team. This allows you to provide your accountant a complete overview of your financial activity without compromising your account's security.

24/7 Customer Support

Tide's customer support agents are available 24 hours a day, 365 days a year. Support representatives can always be reached via the in-app chat or email (the response time is surprisingly quick!) and there is a dedicated phone number you can call in case of an emergency: for example, losing your bank card or having it stolen.

Credit Builder

Tide's credit builder offers anyone to build up their company's credit history in 12 months for under £50 in total. You can also check your credit rating at any time using your Tide mobile app. Tide Credit Builder is specifically tailored to assist SMEs in growing their score, allowing recently formed companies and internationals moving to the UK to quickly get up and running. It also can assist in expanding businesses' options for financing available. This outstanding feature is extremely popular among UK-based neobanks, with Monese bank offering the same functionality for individuals.

Tide bank is a new business challenger bank from the UK.

Tide: Pros & Cons

Advantages

  • Plus sign
    Bank account without a monthly price: Tide’s free account is probably sufficient for freelancers, you can get all the essential tools to manage your business finances on the go and avoid all the waiting in line and waiting for paperwork at a high street bank. It’s simple and nicely packaged with most, if not all, of what you’ll need.
  • Plus sign
    Made with company needs in mind: Tide is a business-only Fintech app, so all the features they offer are probably going to be interesting for you even if they aren’t at the moment, so will their upcoming features. You can expect consistent improvements on products that work for business owners.
  • Plus sign
    Flexibility for super-entrepreneurs: Running one hassle isn’t enough of thrill? With Tide you can have up to 5 business accounts and manage them easily from your Tide app. If you’re that Tide would really help you cut down the time you’d spend on sorting our your money.

Downsides

  • Minus sign
    Not yet for sharing: Are you running a business with some partners in crime? It is currently not possible for multiple directors to log in and manage the same business account.
  • Minus sign
    Not yet worldwide: At the moment, Tide doesn’t support easy international transfers or foreign currency account, if transferring abroad and receiving international payments are what you would need frequently, now might not be the best time to switch just yet.
  • Minus sign
    Some banking products are not available: There are still some products which bigger SMEs might need that Tide doesn’t yet offer, for example, loans and business credit cards.

Tide: Frequently Asked Questions

Is Tide a real bank?

Tide offers UK-based bank accounts provided by ClearBank. ClearBank Ltd. has received the authorization of the Prudential Regulation Authority that is regulated by the Financial Conduct Authority (Financial Services Register number: 754568). User deposits in Tide bank accounts are protected by FSCS. All the regulatory bodies involved ensure that the user deposits are protected no matter what. On top of that, all user deposits (of up to £85,000 per customer) are fully safeguarded by the Financial Services Compensation Scheme (FSCS) backed by the UK government.

So while Tide is technically not a bank by itself, the bank accounts of Tide users are provided and operated by a fully licensed and regularly audited bank.

Does Tide bank have a desktop client?

Yes, Tide allows users to bank online using both the mobile apps as well as using a fully-fledged desktop app for added convenience of a bigger screen. Access to the desktop interface is included in every Tide plan at no extra cost, of course.

Does Tide have an Open API?

Yes - you will find an extensive documentation on setting up both the sandbox and production environments on Tide's developer portal. The API itself is not extremely powerful, yet it is more than enough for you to automate things like recurring transactions or have a developer create an integration with your favourite third party tooling.

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Tide's applications have a very clean and straightforward UI without clutter.

Credit: Property Investor Media.

Tide Bank Alternatives

Does the set of features provided by Tide lack something you are explicitly looking for? Perhaps, you are in search for a company account in a different price range? Or do you want to find a more powerful solution for your unique needs? Below, we will provide you with three Tide alternatives our team of experts identified as the best possible Tide replacements.

General Information

  • Deposit ProtectionUp to £85'000
  • Customer SupportChat, email
  • Currencies30+ currencies

Bank Accounts

  • Individuals Free plan available
  • Businesses Free plan available
  • Jointyes
  • Convenience & User-friendlinessStarStarStarStarStarStarStarStarStarStar half-full
  • Customer SupportStarStarStarStarStarStarStarStar half-fullStar emptyStar empty
  • Features AvailableStarStarStarStarStarStarStarStarStar half-fullStar empty
  • Value for MoneyStarStarStarStarStarStarStarStarStar half-fullStar empty
  • Overall RatingStarStarStarStarStarStarStarStarStar half-fullStar empty

General Information

  • Deposit ProtectionUp to £85'000
  • Customer Support15 languages
  • CurrenciesGBP, EUR, RON

Bank Accounts

  • Individuals Free plan available
  • Businesses Starting at €9.95
  • Jointyes
  • Convenience & User-friendlinessStarStarStarStarStarStarStarStarStar half-fullStar empty
  • Customer SupportStarStarStarStarStarStarStarStarStar half-fullStar empty
  • Features AvailableStarStarStarStarStarStarStarStarStar half-fullStar empty
  • Value for MoneyStarStarStarStarStarStarStarStar half-fullStar emptyStar empty
  • Overall RatingStarStarStarStarStarStarStarStarStar half-fullStar empty

General Information

  • Deposit ProtectionN/A
  • Customer SupportPhone, chat, email
  • Currencies54 currencies

Bank Accounts

  • Individuals Free plan available
  • Businesses Free plan available
  • Jointno
  • Convenience & User-friendlinessStarStarStarStarStarStarStarStar half-fullStar emptyStar empty
  • Customer SupportStarStarStarStarStarStarStarStarStar half-fullStar empty
  • Features AvailableStarStarStarStarStarStarStarStar half-fullStar emptyStar empty
  • Value for MoneyStarStarStarStarStarStarStarStarStar half-fullStar empty
  • Overall RatingStarStarStarStarStarStarStarStarStar emptyStar empty

The Verdict: Is Tide a good choice for business banking?

Our final assessment is as follows: Tide is definitely a solid option if you run (or are about to start!) a business in the UK. You will no doubt enjoy tremendous gains in efficiency of day-to-day banking operations in case you’re still banking at a traditional "brick-and-mortar" bank. No longer will you be struggling due to an insane amount of time it usually takes to make a tiny update to your bank account.

However, if you’re looking for some more sophisticated financial products for your business, you might find that Tide is just not yet fully there. Business owners should consider the option of having your Tide account supplement your main bank account, especially with the free basic account. That way, you would be free to enjoy all the benefits available at this neobank, while still having access to all the banking products you need.

While the bank is still growing and the product is under active development, it already is an attractive enough product that is sure to satisfy your entrepreneurial business needs. This is even more true now that Tide offers FSCS protection on new accounts - having partnered with ClearBank, a fully licensed bank.

Besides, Tide is a 100% digital banking app, which means new customers can open an account in less than five minutes using their mobile phone from the comfort of their home. Do you think it sounds attractive enough to check it out? Follow the links below and get "hands-on" with the product today!

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