Openbank

Review & Pricing

May 28, 2022


Openbank is part of Santander group and was established quite early on in 1995. As more mobile banks became popular with the convenience and ease of managing money through a smartphone, Openbank had also drastically digitised its services and has created a pretty competitive offering that might also be interesting if you are looking for an alternative to the traditional banking experience. After becoming a popular digital banking option in Spain, Openbank has recently expanded to The Netherlands, Germany as well as Portugal. The legacy-turned digital bank stood out from many attempts from high-street banks at digitisation with its eye-catching brand aesthetic and a unique product portfolio with a clear and transparent fee structure. Is Openbank a good choice for a main bank account? This review will guide you through the various flaws and strengths Openbank has.

Founded 1995
Headquarters Madrid, ES
Users > 1'350'000
Official website openbank.com
Available in ES/NL/DE/PT
Sign-up bonus N/A
Free tier Available
Currencies Euro
Openbank's sleek mobile app

Personal banking at Openbank

Current account with a debit card is offered for free at Openbank, which is not the norm in regions like The Netherlands where basic bank account usually comes at a small fee. You do need to sign up through the website, which might seem a bit odd, however, after successfully signing up, you will be able to manage your finances directly from the app thereafter. It is not really clear why an in-app sign-up is unavailable, but it's a minor inconvenience at best.

The Basics

The Openbank app should meet all your expectations towards an online-only bank. Aside from account balance and cards overviews, you'll also be able to check out your spending insights and manage your bills as well as direct debits. You have the full control of your debit card directly from the app. You can limit the regions your card can be used in and turn on or off certain types of transactions such as online payment. A free accident insurance also comes with the debit card for free.

Security Features

There are some interesting security features you can take advantage of: managing the devices from which your Openbank account can be logged in; making your own choices of how strict authentication should be for your payments; get a free password manager built within the Openbank app.

Loans & Investment

Thanks to its traditional banking background, Openbank offers a variety of personal loans and mortgages, which is a domain many mobile banks have yet to develop into. In addition, you can easily make an investment through Openbank's Rabo advisor directly from the app.

Account comparison table can be found below. Interested? Visit Openbank's website and download the app! After all, Openbank offers a "no strings attached" subscription, thus, there are no downsides to sitting down to open a bank account at Openbank yourself to see if it's something you'd be interested in.

Plan Open Current Account Travel Card Plan (NL)
Account
Monthly fee €0,00 €7,99
Current accounts 1 Included
Deposit Protection Up to €100'000
Cards
Included 1 1
Maestro yes yes
Debit yes yes
Credit yes yes
Virtual yes yes
Various Fees
Lost card No fee
ATMs Free in the network 5 Free p/m
Refused DD €0,00 €0,00
SEPA €0,00 €0,00
International transfer Fee varies Fee varies
Interest rate on accounts
Current account 0,05% 0,05%
Savings account 0.53% 0.53%
Cashback no no
Currency
Exchange rate 3% fee No fee

Unique & "Nice-to-have" features

Deals & Donations

A wide selection of promotions are available when you spend with the Openbank Debit Card ranging from travel products to everyday retail brands. Openbank also made it super easy to give back by introducing a feature similar to bunq's Common Goals, where you can choose the organisation you support and set up a monthly donation amount to enable recurring transactions. Doing good has never been easier!

Niche payment methods you might be looking for

"Europe's biggest digital bank" (as the bank claims on their official website) packs quite a few pleasant surprises for tech-savvy gadget-obsessed natives. The following payment methods are supported by Openbank: Apple Pay, Google Pay, Fitbit Pay, Garmin Pay and even bank's own Openbank Pay. Smartwatch users are bound to appreciate the options available.

Openbank offers Apple pay to users at no cost

Pros and Cons

Pros

  • Strong product portfolio: Openbank has a pretty solid Current Account product, you not only can get a fully digital experience, but also more mature loans, mortgages and credit cards products as well.
  • Interesting perks: Features such as the password manager are pretty handy and unique for a banking app, it is also not common but very nice to have a free accident insurance that comes with your bank card.
  • Save money and give back: the promotion and donation are a neat combination of features that allows you to take advantage of many discounts as an Openbank customer while also being able to easily give back.
  • Investments: casual investing has become extremely popular among retail customers and Openbank Wealth is definitely appealing to many prospect customers.

Cons

  • Signing up experience: you still need to complete the signup process from the website, which could make a nicer experience if it's built directly into the app. Similar sloppy implementations can be found here and there if you deviate too far from the "core" mobile features.
  • Leftover fees: Openbank has a much simpler fee structure comparing to traditional banks especially in Spain, however there are still some fees worth noting. For example, cash withdrawals are not completely free and would sometimes depend on which ATM you use. You do have an option to switch on a Travel Card Plan for €7.99 per month in The Netherlands, which allows you to have up to 5 free withdrawals per month, fee-free card spending abroad as well as a more comprehensive travel insurance package.
  • Not very "expat-friendly": only offering EUR account and doesn't yet offer easy and low fee international transfers.
  • High FX fees: in a world where banks like bunq or financial services like Wise and Vivid exist, 1,5% fee for every non-Euro payment and 0,2% fee for FX conversion is a bit too much.
Openbank also has nice niche offerings like Fitbit Pay

The Verdict

Openbank looks to be the most promising attempt from traditional banks at competing with the new wave of mobile banks. It is in some sense the whole package thanks to its foundation as an established bank especially in the mortgages and credit cards department. It is a great option if you are on the fence towards the new faces like N26 or Revolut and are looking for a bank to use mostly locally.

Because of the lack of easy & low-fee International transfers and card payments, Openbank might not be an option if you go abroad out of the Eurozone often or needs to send payments in foreign currency from time to time.

Openbank also offers users a full-blown desktop experience

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